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Listing all posts with the category "Research"

Welcome to our new Chef, Robin

25 July 2011 / Business / Breakfast / News / Food

We’re thrilled to be saying hello to Robin, our new full time chef joining the team at Thorney How.

Robin arrives with a wide range of International experience so we’re getting very excited at the new range of food possibilities that we will be able to offer our guests in the coming weeks. Our expanded menus will have a continental flavour as well as many traditional dishes to tantalise your palates.

We will be expanding from our full English breakfast to include a wider range of breakfast options with continental style breakfasts as well as simpler fare like bacon butties.

We will also be introducing daytime lunches and snacks along with prepared packed lunches for travellers. Fresh demi baguettes baked on the premises will be available with a range of sandwich fillings. We may also try out some weekend specials, such as BBQ’s.

If you already have a booking with us or are thinking about booking and would like to know more about ordering your meals in advance please get in contact with us, either by phone or by e-mail.

Alongside our expanded food offer we will also be bringing you a wider range of drinks from our licensed bar. If you are planning a days walking in the lakes without staying with us please feel free to drop by to check us out.

Robin is really looking forwards to working with the team and meeting all our guests with their diverse backgrounds and requests. We all look forwards to seeing your soon and tickling your taste buds, if you drop by just say ‘Hi’, especially to Rob.

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What we / you like for breakfast: research

4 January 2011 / Research / Breakfast

This is part of an ongoing plan to investigate what is on offer in the UK for breakfast. Running a business that is centred on good customer service will need to be sensitive to individual needs where breakfast is concerned.

The research methodology will include:

  1. reviewing what is on offer elsewhere e.g. through online search
  2. sampling other catering menus
  3. crowdsourcing ideas – that’s via you guys
  4. feedback from customers

Today I had the opportunity to try out Morrison’s breakfast menu. It’s a job, someone’s got to do it!

Menu items on offer for Breakfast at Morrisons's

Morrison’s Breakfast Notes 4th Jan 2011

Process for obtainaing meal: Select meal choice, place food order (order number card given), pay for meal and any additional drinks, collect own cutlery etc. from central hub, sit at table with drink and wait for the meal to be delivered (generally a full order is delivered together).

The meal that I tried was a Traditional Breakfast comprising of:

The meal cost £3.29 plus £1.09 for a coffee = Total £4.38

Yes, this is cheap, but I would not recommend it. The toast was a superfluous texture contributing nothing to the meal. The eggs were fine. The bacon was undercooked and cold. The beans were beans.

A neighbouring table complained twice about undercooked eggs and they were eventually given a refund. This made me think how do you establish how well done different customers like their eggs, bacon etc. ?

Please let us know below what makes a good breakfast from your experience and where you’ve had this? At home is not allowed :)